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January 17, 2023
What is the Garden’s Taxpayer Identification Number?
Santa Barbara Botanic Garden, Inc. is a nonprofit 501(c)(3) organization. Our EIN is 95-1644628.
Category: Guest Services
October 19, 2022
I’m a senior, how do I make a reservation on Senior Free Day?
Thanks to the generous support of our sponsor, Welch Ryce-Haider, the Garden is proud to offer six free admission days to seniors 60 years of…
May 6, 2022
How far in advance can I make reservations?
Right now, we are accepting reservations two months in advance.
May 6, 2022
Can I get a refund on my reservation purchase?
Tickets can be rescheduled for free, or canceled two hours in advance for a full refund. Unused tickets don’t expire—keep your order number to rebook…
May 6, 2022
Can I pay for my reservation with cash?
To secure a reservation, our system requires payment via credit card. On our site, when looking at our reservations page, you can see the reservations…
• Guest Services
May 2, 2022
Why are reservations required for visitors?
The county has limited our total annual attendance which means we have to turn away guests when reach capacity. By implementing a reservation system, we can ensure we…
• Guest Services
May 2, 2022
What happens if I’m late for my reservation?
When you book a reservation, you will have a 30-minute window in which you can arrive. For instance, a reservation for 10:00 AM means you…
• Guest Services
May 2, 2022
How do I make a reservation?
Reservations can be made on our website by clicking “make a reservation”. Once selected, the reservation process will ask you to confirm the date, time,…