Category: Guest Services

August 31, 2026
Missed your reservation?

Unused reservations do not expire and can be rebooked for free at any time. To reschedule, contact us by phone or email and have your order number handy.

Learn More

August 31, 2026
How do I change my reservation?

With at least two hours’ notice, you can reschedule your reservation for free, cancel for a refund (minus processing fees), or donate the value of your reservation to the Garden as a tax-deductible gift.

Learn More

October 19, 2022
I’m a senior, how do I make a reservation on Senior Free Day?

Thanks to the generous support of our sponsor, Welch Ryce-Haider, the Garden is proud to offer six free admission days to seniors 60 years of age and better. Your FREE reservations can be made easily via our website by selecting “Make a Reservation.” The reservation process will ask you to confirm the date, time, the…

Learn More

May 6, 2022
Can I get a refund on my reservation purchase?

With two hours’ notice, your reservation can be rescheduled for free, canceled for a refund (minus processing fees), or the value of your reservation can be donated to the Garden as a tax-deductible gift. Your unused reservation does not expire and can be rebooked for free at any time. To reschedule, contact the Garden via…

Learn More

Join Our Community Join Our Community

Learn all about native plants and explore the Garden. Sign up for our newsletter.